Communicating for Results: A Guide for Business and the Professions (with CD-ROM and InfoTrac) | 
 enlarge | Author: Cheryl Hamilton
Publisher: Wadsworth Publishing
Category: Book
List Price: $96.95
Buy Used: $5.00
You Save: $91.95 (95%)
New (14) Used (53) from $5.00
Rating:  6 reviews
Sales Rank: 83269
Media: Paperback
Edition: 7
Number Of Items: 1
Pages: 448
Shipping Weight (lbs): 1.7
Dimensions (in): 9.8 x 7.9 x 0.7
ISBN: 0534606784
Dewey Decimal Number: 658.45
EAN: 9780534606787
ASIN: 0534606784
Publication Date: June 8, 2004
Availability: Usually ships in 1-2 business days
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Product Description
This best-selling introduction to the basic concepts of business communication is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full-chapter coverage of language and delivery and full-chapter coverage of the use of visual aids. A highly-visual 4-color design, pedagogy that is as practical as it is effective, and a CD-ROM with sample business and professional scenarios, will help your students engage with the material and apply the text's concepts outside the classroom.
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| Customer Reviews: Read 1 more reviews...
excellent information, but a little pricey July 5, 2008
My reason for purchasing this book was for a class and I swore I would sell it since I paid so much for it and thought I'd never use it again. However, after reading for my scheduled assignments, there is so much information in this text that can be used for day to day life, especially in the corporate world. I'd recommend it...if you can afford it, it's a little expensive to purchase just to use for information.
 Don't Buy It if you don't need it October 4, 2007
This is a good book, but I quickly realized I didn't need it. I have worked for 15 years in various office settings, and was able to complete many homework assignments without the assistance of this book. The only pieces that I had to focus on were the different office conflict scenarious listed through the book, but if your class does not focus on these entries, the book may not be too useful.
 smooth transaction, exact product, nice&easy supplier May 14, 2007
0 out of 1 found this review helpful
exact product at an affordable price w a smooth transaction
Excellent Book March 24, 2007
I obtained this book more than ten years ago when I took Ms. Hamilton's class at Tarrant County College. I still have it and refer to it from time to time. I also used the communication styles from this book for a team presentation in another class, at University of Phoenix, a few years ago. My teammate and I had both taken Ms. Hamilton's class at TCC (different years) and were very impressed with the book, had both held on to it and use it for reference in communication styles, resumes, interviews, and presentations. I highly recommend it.
Great book, Bad CD-Rom November 9, 2006
This book has some great information in it and it could stand alone very easily on its content. The CD-ROM, however, needs work. It is nearly impossible to install since it continually prompts you to install QuickTime 6.0, even if you already have it! The CD-ROM also requires you to turn off all of your virus protection to use it. I give the actual book a B+ and the CD-ROM a grade of D-.
Please let your instructor know of the CD-ROM issues so complaints can be filed with the publisher to get this fixed.
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